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  1. 135 votes
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      44 comments  ·  Flag idea as inappropriate…  ·  Admin →

      You will need to go to the offers section and select the support option in the upper right hand corner. It will tell you the status of your offer and let you contact them if you need to. You can also contact tap Research in the survey section if you are having problems with a survey. Thanks

    • 91 votes
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        33 comments  ·  Flag idea as inappropriate…  ·  Admin →

        When you select a bonus word in a daily puzzle and it contains a letter that is also an answer for the puzzle. That letter will be highlighted as a clue. It will remain highlighted until you clear the answer.

        Thanks

      • 101 votes
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          17 comments  ·  Flag idea as inappropriate…  ·  Admin →

          You will have to use the link at the bottom of your email receipt to request a refund from the app store if you accidentally made a purchase. Each app store will process the refund Thanks

        • Daily Game meaning of highlighted letters and magnifying glass.

          Need explanation of how those funtions work in the daily Game. It seems to only happen in the Daily Game and not the regular one.

          80 votes
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            24 comments  ·  Flag idea as inappropriate…  ·  Admin →

            Highlighted letters are hints to puzzle words. When you select a bonus word while playing a puzzle and it contains a letter that is also in an answer for the puzzle. The letter will be highlighted until the answer is cleared.

          • 58 votes
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              8 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • stop forcing us to use a shuffle when we know what the words are but the letters aren't in the right order. not everyone finds words in the

              order you dictate, and we have to use 1-2 shuffles to get them in the right order, even though we have identified them earlier. It's frustrating and unfair.

              45 votes
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                10 comments  ·  Flag idea as inappropriate…  ·  Admin →

                All puzzles can be solved without shuffles or hints. If you believe that there is a bug in a puzzle. Feel free to send a screen shot to us at support and we will review it.

                Thanks

              • I have done some games to receive free coins and never got them.

                played games and made it to the level I needed to get coins and I never got the coins.

                60 votes
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                  16 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  You will need to go to the offers section and select the support option in the upper right hand corner. It will tell you the status of your offer and let you contact them if you need to. You can also contact tap Research in the survey section if you are having problems with a survey. Thanks

                • 52 votes
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                    29 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    Always make sure that your friends use the exact link that you send them to download the game in the future so that you get credit. If you believe that you have done it correctly. Send us a support ticket and we will look into the issue.

                    Thanks

                  • Coins

                    So completing the surveys or downloading games and following the requirements to get coins is a scam?
                    I downloaded this game and had to take it to level 12. I never got my coins. I’ve read other comments of it happening to them also . Why not delete those options if they are not going to “payout”

                    55 votes
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                      10 comments  ·  Flag idea as inappropriate…  ·  Admin →

                      You will need to go to the offers section and select the support option in the upper right hand corner. It will tell you the status of your offer and let you contact them if you need to. You can also contact tap Research in the survey section if you are having problems with a survey. Thanks

                    • 45 votes
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                        10 comments  ·  Flag idea as inappropriate…  ·  Admin →

                        You will need to go to the offers section and select the support option in the upper right hand corner. It will tell you the status of your offer and let you contact them if you need to. You can also contact tap Research in the survey section if you are having problems with a survey. Thanks

                      • 36 votes
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                          5 comments  ·  Flag idea as inappropriate…  ·  Admin →

                          All puzzles can be completed without shuffles or hints. If you feel there is an error or bug if some sort. Feel free to send a screenshot to our support team.

                          Thanks

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